Terms & Conditions

By booking an apartment through Lapland Apartments, you enter into a direct rental agreement with us for the dates, property, and guest count confirmed at checkout. A booking is only guaranteed once payment has been processed and a confirmation email has been sent.

All prices are displayed in EUR and include applicable taxes and service fees unless stated otherwise. Payments are processed securely by our payment provider; we do not store your full card details on our servers.

Free cancellation is available up to 48 hours before check-in unless a listing states a different policy. Cancellations made after this window, or no-shows, are non-refundable. Refunds, when due, are returned to the original payment method within 5–10 business days.

Standard check-in is from 15:00 and check-out by 11:00 unless otherwise noted on the apartment page. Guests agree to follow the house rules listed for each property, including any restrictions on smoking, pets, and maximum occupancy.

Guests are responsible for the apartment and its contents during their stay and agree to report any damage promptly. Reasonable wear and tear is expected; excessive damage may be charged to the payment method on file.

Lapland Apartments is not liable for indirect losses, including missed activities or travel disruptions outside our control (e.g. weather, flight delays). Our liability for any direct claim is limited to the amount paid for the booking in question.

Questions about these terms can be sent to hello@laplandapartments.com.